We reserve the right to change these terms and conditions at any time without notice. Please check back often to ensure you are aware of any updates or changes to these terms.
We offer free delivery on pond product orders totaling $30-$1000 that are shipping to the 48 contiguous U.S. States and can be delivered by UPS, USPS or other similar common carriers or locally by Purely Ponds. Free delivery estimated arrival time is 5-7 business days. At this time, we are unable to offer free shipping to Alaska, Hawaii, and international destinations. International shipping will require additional shipping fees. **Free delivery is excluded on all pond and pondless waterfall kits.
Returns are allowed within 30 days of delivery with receipt. Returned items must be new and unopened with the receipt of purchase. Money will be refunded or items may be exchanged. Purely Ponds is not responsible for return shipping fees, return shipping fees must be paid by the customer.
Order Acceptance Policy
We may require further information and verifications before fulfilling any order. All large orders require a signed credit card authorization form, a statement of understanding for your protection as well as ours.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Purely Ponds, Ltd. reserves the right at any time after receipt of your order to accept or decline or review your order for any reason.
Policies, Price, and Availability
Policies, item availability, and prices are subject to change without notice. The price in effect when we receive your order will be the price that you are charged. Please note that if the terms and conditions stated on your order form differ from those stated on our invoice, and you do not notify us within 15 days, it will signify your acceptance of the terms and conditions stated in our invoice.
Purely Ponds, Ltd. is not responsible for the content of any affiliated or unaffiliated websites that may be linked to or from the website. These links are provided for your convenience only and you access them at your own risk. Any other website accessed is independent from Purely Ponds, Ltd.
Limitation of Liability
You agree that the sole and exclusive maximum liability to Purely Ponds, Ltd. arising from any product sold on the website shall be the price of the product ordered. In no event shall its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold. Except as expressly stated herein, Purely Ponds makes no representations or warranties, either expressed or implied, with respect to products sold on this site, the web-site, its operations, contents, information, or materials.